Last Updated: 17-03-2025

At The House of Beauty (thehouseofbeauty.ae), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://thehouseofbeauty.ae and use our services. 

1. Information We Collect 

When you use our website or make a purchase, we may collect the following types of personal information: 

a) Information You Provide to Us: 

  • Name, email address, phone number, and shipping/billing address 
  • ⁠Payment details (processed securely through third-party payment providers) 
  • Account login details (if you create an account) 
  • Any messages or communications you send to us (e.g., customer service inquiries) 

b) Information We Automatically Collect: 

  • IP address and device type  
  • Browser type and browsing activity on our website
  • Cookies and tracking data (see Section 6: Cookies & Tracking Technologies) 

c) Information from Third Parties: 

If you log in through social media or other third-party services, we may receive data associated with that account, subject to your privacy settings on those platforms. 

2. How We Use Your Information 

We collect and use your information for the following purposes: 

  • To process and fulfill your orders, including payments, shipping, and customer support 
  • To personalize your shopping experience and provide relevant product recommendations 
  • To send promotional emails and updates (only if you opt-in to receive marketing communications) 
  • To improve our website by analyzing user behavior and trends 
  • To comply with legal obligations and prevent fraudulent activity

3. How We Share Your Information 

We do not sell, rent, or trade your personal information. However, we may share your data with: 

  • Service providers (e.g., payment processors, shipping partners, website hosting services) to facilitate order fulfillment and website operations 
  • Marketing and analytics partners (e.g., Google Analytics, Facebook Ads) to enhance our advertising and customer insights 
  • Legal authorities if required by law, court order, or to protect our legal rights and prevent fraud 

4. How We Protect Your Information 

We implement strict security measures to protect your personal data, including: 

  • Secure payment processing with encryption and fraud detection tools 
  • Secure access controls to prevent unauthorized access to your data 
  • Regular website security updates and monitoring

However, no online data transmission is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security. 

5. Your Rights & Choices 

As a customer, you have the following rights regarding your personal information: 

  • Access & Update: You can update your personal details in your account or request access to the data we hold about you. 
  • Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in any email. 
  • Request Deletion: You may request that we delete your personal data, subject to any legal obligations that require us to retain certain information. 

To exercise your rights, contact us. 

6. Cookies & Tracking Technologies 

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. 

Types of Cookies We Use: 

  • Essential Cookies: Necessary for website functionality (e.g., shopping cart, checkout process). 
  • Analytics Cookies: Help us understand how users interact with our site (e.g., Google Analytics). 
  • Marketing Cookies: Used to display relevant ads and promotions. 

You can manage or disable cookies in your browser settings. 

7. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we encourage you to review their privacy policies before providing any personal information. 

8. Updates to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. 

9. Contact Information 

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: 

Email: orders@thehouseofbeauty.ae
Whatsapp: +971585777505
Address: 183 Shams, Town Square, Dubai