Terms & conditions - The House of Beauty

Last Updated: 17-03-2025

Welcome to House of Beauty (thehouseofbeauty.ae). By accessing or using our website [houseofbeauty.ae](https://houseofbeauty.ae), you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website. If you do not agree to these terms, please do not use our site.

1. General Information

House of Beauty operates houseofbeauty.ae and provides beauty and skincare products for purchase online.
By placing an order on our website, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian.
These Terms & Conditions govern the use of our website, including browsing, purchasing, and customer interactions.

2. Orders & Payments

2.1 Placing an Order

By placing an order on houseofbeauty.ae, you agree to provide accurate and complete information, including your shipping address and contact details.
All orders are subject to availability. If a product is out of stock, we will notify you and offer an alternative or a refund.

2.2 Payment Methods

We accept payments via Stripe.
All payments must be made in AED.
House of Beauty reserves the right to refuse or cancel any order if payment is not received or if fraud is suspected.

2.3 Pricing & Taxes

All prices listed on houseofbeauty.ae are in AED and exclusive of applicable taxes.
Prices are subject to change without prior notice.
Shipping fees, if applicable, will be added at checkout.

3. Shipping & Delivery

3.1 Shipping Policy

We offer standard and express shipping options within UAE and GCC countries.
Estimated delivery times vary depending on your location and the shipping method selected.

3.2 Delivery Issues

House of Beauty is not responsible for delays caused by courier services or external factors such as customs clearance or unforeseen circumstances.
If your order does not arrive within the estimated time, please contact our customer support.

4. Returns & Refunds

We offer a 7-day return policy for eligible products.
Items must be unused, unopened, and in their original packaging to qualify for a return.
Certain products (e.g., opened products, custom-made items, final sale items) are non-returnable.
Refunds will be processed within 7 business days after receiving the returned item.
Customers are responsible for return shipping costs unless the return is due to an error on our part.
For more details, please see our Return & Refund Policy.

5. Account Registration

To access certain features, you may be required to create an account.
You are responsible for maintaining the confidentiality of your login details and for all activities under your account.
The House of Beauty reserves the right to suspend or terminate accounts that engage in fraudulent activity or violate our terms.

6. Intellectual Property

All content on houseofbeauty.ae, including text, images, logos, and product descriptions, is the property of House of Beauty and is protected by copyright laws.
You may not copy, reproduce, distribute, or use any content without prior written permission from House of Beauty.

7. Prohibited Activities

By using houseofbeauty.ae, you agree NOT to:

Use the website for illegal or unauthorized purposes.
Attempt to hack, disrupt, or compromise our website’s security.
Post false information or impersonate others.
Engage in any activity that violates UAE laws.

House of Beauty reserves the right to suspend or ban users who engage in prohibited activities.

8. Limitation of Liability

House of Beauty is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We make no guarantees regarding the accuracy or completeness of product descriptions.
If you experience an allergic reaction or dissatisfaction with a product, discontinue use and consult a professional.

9. Third-Party Links

Our website may contain links to third-party websites for additional information or services.
House of Beauty is not responsible for the privacy practices or content of external websites.

10. Changes to Terms & Conditions

The House of Beauty reserves the right to modify these Terms & Conditions at any time.
Any changes will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after updates constitutes acceptance of the new terms.

11. Governing Law & Dispute Resolution