Frequently Asked Questions

A lash lift is a semi-permanent treatment that curls and lifts your natural lashes from the root, making them look longer, darker and more open-eyed - no extensions needed. Results typically last the full lash growth cycle, around 6 to 8 weeks.

Usually 6 to 8 weeks. As your natural lashes shed and regrow, the lift gradually relaxes, so clients simply rebook for a fresh treatment.

Elleebana One Shot is the world's original, loved for being fast and reliable (Step 1 Lift + Step 2 Setting lotion). Elleeplex Pro Fusion is a gentler, more forgiving lash-and-brow system that also includes ReGen conditioning - great for beginners or sensitive lashes. Both are professional kits.

Yes - our professional systems are designed to be gentle around the delicate eye area. As with any lift, a patch test 24 to 48 hours before treatment is always recommended.

We strongly recommend completing accredited lash lift training before working on clients. It protects your clients and gives you the best, most consistent results.

Brow lamination relaxes and re-sets the brow hairs so they sit fuller, brushed-up and beautifully groomed - like a lift for your eyebrows. It lasts around 4 to 6 weeks.

You can laminate brows with the Elleeplex Pro Fusion system, then finish and hold the shape with ElleeBALM. Many artists also add a tint or Helyx Hybrid colour for extra definition.

ElleeBALM is a nourishing balm-and-adhesive in one. It holds brow hairs in place while conditioning them, so brows look full and fluffy rather than stiff. Clients can also use it at home to style their brows between visits.

Helyx Hybrid is a hybrid brow and lash colour that gives an instant tint on the hairs plus a henna-style stain on the skin, in one quick application. You get up to 100 treatments per tube.

Match the shade to your client's hair: Honey Blonde and Smokey Blonde for fair/ash tones, Maple Sugar and Hazel Wood for light-to-medium brown, Auburn Haze for warm/red tones, Mocha Charm for dark brown, and Onyx Noir for true black.

Yes. Helyx Hybrid uses the Helyx Hybrid Developer 3%, and the Elleeplex Profusion tints use the Profusion Tint Oxidant 2%. A little developer activates a lot of colour.

Colour on the hairs usually lasts around 4 to 6 weeks, while a Helyx skin stain lasts up to about a week - depending on skin type and aftercare.

Daily aftercare makes results last longer. The Elleeplex Advanced Aftercare Serum nourishes and strengthens lashes and brows, and the Hyaluronic Boost Serum adds hydration. Both are excellent retail add-ons for every lift or lamination client.

ReGen is a rebuilding treatment that repairs and strengthens lashes and brows after lifting, lamination or tinting - keeping them strong and glossy instead of dry. It can be used during treatments or sold as a standalone service.

Aftercare protects the result your client just paid for, so they're happier and rebook sooner - and it's an easy extra sale at every appointment.

Most of our lifting, lamination and tinting systems are professional-grade and intended for trained artists. Aftercare and retail items (like serums and ElleeBALM) are perfect for your clients to take home.

A complete kit (One Shot or Pro Fusion) plus accredited training is the best starting point. If you're unsure, contact us and our team will help you choose the right products for the services you want to offer.

Yes! Many products have Buy more, save more pricing - the more you buy, the lower the price per unit. Great for stocking up your salon or academy.

Training matters to us. Get in touch and we'll point you toward accredited courses and education for the brands we carry.

Enjoy free UAE shipping on orders over AED 500. Order before 3pm for same-day delivery within the UAE. We also deliver across the GCC - UAE, KSA, Kuwait, Qatar, Oman and Bahrain.

Just add your items to the bag and check out. Payment is quick and secure with major cards and Shop Pay. If you'd like help choosing products first, contact our team.

You'll receive a confirmation email with tracking once your order ships. If you need to change or cancel an order, contact us as soon as possible and we'll do our best to help before it's dispatched.

Please see our Refund and Return Policy (linked in the footer) for full details. If something isn't right with your order, get in touch and we'll sort it out.